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Social Media Customer Service Heats up as Conversocial Processes over 35 million Interactions

London, UK (PRWEB) November 21, 2011 Software-as-a-Service start-up Conversocial today announced it has processed more than 35 million customer service interactions on social media. Companies such as Groupon, Net-A-Porter, ITV and River Island are using Conversocial to manage the flow … Continue reading

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